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Well the honest answer is... longer than you will!

The less harsh reality is that our products are built to last generations. We build everything out of solid wood that will last for hundreds of years when kept inside. 

If you're looking for something to go outside... rest assured. Everything is coated in 3-5 coats of an indoor/outdoor sealer/protector to ensure it can withstand the elements. 

Please refer to the section below for detailed information about the lifetime guarantee.

The hardest thing we have to face with your new piece of Knaughty Log Furniture is getting it through shipping and arriving safely on your door step. When it makes it through that process unharmed, you should never have a problem with anything breaking!

In the case that something does happen...

If it breaks during shipping: As much as we hate to see it happen... we just can't protect against everything when it's out of our hands. We'll have it sent back to our shop immediately where we'll fix it free of charge and have it on its way back to you ASAP. 

If it breaks from use: If you manage to break one of our products simply by using it... we did something wrong! All of our pieces are meant to withstand a ransacking from Sasquatch without breaking. We'll fix it or build you a new one free of charge for the lifetime of the product.

If it breaks from acts of God (or Godzilla): If a hurricane, tornado, sharknado, earthquake, volcanic eruption or otherwise catastrophic event takes place where your pieces of Knaughty Furniture are harmed... we'll work with you every step of the way to get them fixed and back to new again. We obviously can't plan for these events in our building process and don't cover them in our lifetime guarantee but will gladly hook you up with a steeply discounted rate to replace what you might have lost.  

If you thought there was any chance you wouldn't like it, you probably wouldn't have bought it in the first place. 

We know a new piece of furniture isn't an easy choice and we're honered that you chose us to help outfit your home!

Well now why would we lie to you?! 

OF COURSE ITS 100% FREE!

We know how much we hate seeing those unexpected shipping charges during checkout and don't want you to ever go through that again. The price you see on the product page is the final price you pay, nothings going to jump out at you once you have it in your cart and checkout. (Which... why haven't you done yet?)

Products under 150 lbs: We use FedEx Ground or Home Delivery which usually takes 2-5 days depending on how far away from us you are. 

Products over 150 lbs: We use a number different freight companies ranging from UPS Freight to Estes and is typically a little slower in getting to you.

Find out how your new piece will be protect during transit below.

We know that buying a new piece of furniture isn't an easy decision and we do everything in our power to make sure it arrives to you safely! 

Each piece is packaged a little differently based on size and weight. Anything over 150 lbs is shipped freight on a pallet and you can find details in the section below (Freight Packaging). 

Products with a uniform shape under 150 lbs (Stumps, Slices, Slabs, End Tables): 

1. We first wrap the bottom in cardboard to protect against any damage that could happen during shipping.
2. We then place wax paper over the smooth finished top to ensure nothing sticks to or messes up the finish.
3. More cardboard covers the top and sides to protect your new piece.
4. We then wrap more than 50' of bubble wrap around the whole piece so even if it falls out of the back of the truck it should be just fine!
5. The wrapping is then finished with a tight stretch film to hold everything in place.
6. And finally we seal all loose ends with packaging tape!
7. We slap on a few fragile stickers and the shipping label and it's on its way to you!

It's no secret... our products tend to be heavy! 

With large pieces that weigh in over 150 lbs, the regular FedEx truck won't take them and we have to put it on a pallet or enclose it in a wooden crate to be shipped with a freight company. 

Here's what the packaging process looks like for that:

1. We first set the piece directly on top of the pallet.
2. If multiple pieces are ordered, we place cardboard in between them and snug them tightly together so they can't move but are protected from rubbing against each other.
3. Cover the finished top with wax paper to ensure nothing sticks to or messes up the finish.
4. Place cardboard over that and around the top edges just in case anything is stacked or falls on top.
5. We then wrap it up with a few layers of bubble wrap just in case.
6. And finally strap it (or everything) down with nylon straps to ensure it wont move an inch during shipping.

We're going to console ourselves over that hurtful comment for a while.....

Yes it's all 100% handmade! By those two strapping young lads you saw in the About Us page.

Approximately 2-4 weeks from the time you complete your purchase. (Which you better have done by now!)

It all depends on the piece you order and how busy we are. 

We are constantly working to increase our production and efficiency while maintaining the hand made quality we are known for. We appreciate your patience through this busy time!

You can always contact us for up to date information about lead times and estimated delivery.

We build almost exclusively out of Eastern Red Cedar.

It's a beautiful soft wood that gives you a pop of gorgeous color to match almost any interior design style and a light and pleasant aroma that will always keep the room smelling wonderful.