Shipping & Returns



HANDMADE PRODUCTS

While we do try to keep some of our most popular products in stock, we make everything by hand and in house. No outsourcing here! This means that there can sometimes be small delays in getting your new Knaughty Log piece of furniture done and shipped out to you. We work hard to get your order out to you in a timely manner without sacrificing the quality of our work. Most orders are ready to ship in less than two weeks (could be longer for custom orders) and sometimes much faster. 

FREE USA SHIPPING

All of our products include free shipping in the USA. If you'd like expedited shipping please contact us.

INTERNATIONAL SHIPPING

Yes, we can ship internationally! Please contact us with what you would like to order and your full shipping address so we can get you the cheapest shipping quote possible. 

Taxes and duties are subject to your home country's regulations: we are not responsible to paying any applicable duty rates. 

Our transit times for International Shipments are generally 5 to 12 business days.

SHIPPING TRANSIT TIMES

We ship everything via FedEx Ground. Transit times are listed below and are estimated on business days. We offer free standard shipping. For expedited shipping please contact us.

Knaughty Log Co shipping transit time maps

SHIPPING DAMAGE

All of our products are carefully packaged with protection to ensure they arrive safely at your door. We do everything we can to ensure your order will arrive in perfect condition. We know that in rare occasions, that are outside of our control, an item may show up with damage incurred while in transit.

We stand behind our products and packaging 100%.

If any damage occurs during shipping, please reach out and let us know ASAP.

We will provide you with a return shipping label and get a replacement shipped out to you ASAP. Completely free of charge.

 

RETURNS

If for some reason your new Knaughty Log Co ® piece does not live up to your expectations or is not exactly what you ordered, you can return it for free. No questions asked. 

We offer a lifetime warranty on all of our products so if the wood or our craftsmanship fails somewhere down the line, just reach out and will get a complimentary replacement shipped out as soon as possible. 

★ GET 10% OFF YOUR PURCHASE! ★

Enter your email and get a 10% off coupon delivered to your inbox instantly. 

Minimum purchase of $200 required.